Japanese companies move to compensate users after cyberattacks

Summary

Japanese companies are moving to compensate users after waves of cyberattacks disrupted internet services and raised concerns about economic stability. GMO Internet Group, a Japanese internet infrastructure company, will compensate customers for losses from unauthorised access linked to a cyberattack on its foreign exchange trading service, which one report describes as a cloud service. All customers will receive 5,000 yen (US$32), or about €28, as "an initial gesture of good faith," CEO Masatoshi Kumagai said in a blog post on Sunday. Customers who lost money from unauthorised trading will be compensated for those losses.

Timeline

1. Investing.com

   26 Oct 2026, 01:54 UTCSource ↗

   Reports that Japanese companies are compensating users as cyberattacks buffet the economy.

2. South China Morning Post

   26 Oct 2026, 02:37 UTCSource ↗

   Reports that GMO Internet will compensate customers for losses from unauthorised access after a cyberattack on its foreign exchange trading service, and that all customers will receive 5,000 yen (US$32) as "an initial gesture of good faith," according to CEO Masatoshi Kumagai's blog post on Sunday.

3. Euronews

   26 Oct 2026, 11:52 UTCSource ↗

   Reports that GMO Internet, a Japanese internet infrastructure company, will compensate customers for losses from unauthorised trading linked to a cyberattack on its cloud service, and will make a ¥5,000 (€28) goodwill payment to every customer currently using the affected service.