Avanti West Coast paid out £20m in delay repay refunds this summer

Summary

Avanti West Coast paid out more than £20m to passengers over three months this summer in refunds for disrupted journeys on Britain's main intercity rail network, according to The Guardian. The operator paid £9.3m in the four weeks to 25 July, almost as much as its annual profits in each of the past two years, and repaid a further £12.2m in the following eight weeks. The Guardian reports that its compensation bill is likely to top £70m this financial year amid a rise in claims across the network.

Timeline

1. The Guardian

   31 Oct 2026, 07:00 UTCSource ↗

   The Guardian reports that Avanti West Coast paid out more than £20m in delay repay refunds to passengers in three months this summer, and that its compensation bill is likely to top £70m this financial year.